Privacy Policy

When you place an order or create an account, we collect your name, email, shipping address, billing address, and payment information. We also collect basic browsing information (device type, pages viewed, referrer) to improve the shopping experience.

Your information is used to fulfill orders, send transactional emails (order confirmations, shipping updates), respond to support requests, and — with your consent — send marketing communications you can unsubscribe from at any time.

Payments are processed by our payment providers (Shopify Payments, PayPal, Apple Pay, Shop Pay, Google Pay). We do not store full credit card numbers on our servers.

We use cookies to keep your cart active between visits and to measure traffic patterns. You can disable cookies in your browser settings, though some features (like the cart) will not function without them.

We share information only with the service providers who help us run the store (payment processors, shipping carriers, email platform). We never sell your personal information to third parties.

You may request a copy of the personal information we hold about you, ask us to correct or delete it, or opt out of marketing communications at any time by emailing support@velalift.com.

Questions about this policy? Email support@velalift.com.